Wednesday, October 30, 2019
Trisomy 18 Essay Example | Topics and Well Written Essays - 1750 words
Trisomy 18 - Essay Example The incidence of the condition during first trimester scanning is 1 in 400 (Chen, Emedicine). There is a strong female predominance with more than 80 percent of the detected cases being females. The condition does not have any racial predilection(Chen, Emedicine). 95 percent of pregnancies with trisomy 18 embryos spontaneously abort. Of the remaining which are born, only 5-10 percent survive beyond the first year of life. Thus, the mortality rate of this condition is very high. The mortality rate is because of the severely malformed organs like the heart, kidney and the brain, feeding problems, high rates of infection and breathing difficulties. The longest survival reported for this condition so far is 27 years (Chen, Emedicine). The condition is detectable in the prenatal period. Some of the features which point to the possibility of trisomy 18 are maternal polyhydramnios or oligohydramnios, very small placenta, single umbilical artery, intrauterine growth retardation, fetal distress, defective fetal reflexes and decreased fetal activity. In the postnatal period, the clinical condition is obvious because of the array of clinical features. The new born usually has generalized hypotonia, apnea, jitteriness and seizures. The child will have marked failure to thrive, recurrent apnoiec episodes and poor feeding (Chen, Emedicine). On examination several organ defects will be obvious. The child may have defects of the skull manifesting as microcephaly, wide fontanellaes, prominent occiput, elongated skull or even narrow bifrontal diameter. Facial deformities include microphthalmia, micrognathia, microstomia, short palpebral fissures, epicanthal folds, choanal atresia, periauricular tags, and narrow palatal arch. S evere skeletal deformities exist including growth retardation, radial hypoplasia, clenched hands, syndactyly, rocker bottom feet, narrow pelvis, talipes equinovarus, etc. Typical of the clenched fingers include "overlapping digits, with the second and
Monday, October 28, 2019
Monastic spirituality in the 21st Century Essay Example for Free
Monastic spirituality in the 21st Century Essay In the 21st Century, it could be said that monastic spirituality in an outdated concept. In the contemporary world we live in today, it has become increasingly difficult to live obedient to the Churches teaching. Some people would argue that there should be no real set of moral codes, and that the Church should not have such high authority. This contrasts to the Celtic Monks belief that Nothing must be refused in their obedience; to be Christs true discipleit will not be pleasing to the Lord. In society today, people dont see a need for a moral code. They make their own subjective decisions about what is right and wrong from them, and dont accept religious or government law. Grove argues People do not see the Church as having a real relevance in their everyday lives, and therefore do not recognise its authority in everyday matters. Some sociologists have said that it is this belief that has led to religious organizations watering down their beliefs to accommodate many beliefs, in the hope that this would make their religion more popular. However, in actual fact this can often lead to the religious organization becoming less popular, as they may lose the devoted members, who arent looking for a watered down religion. Pope Benedict said that relativismdoes not recognise anything as being certainits highest goals are ones own ego and desire. Relativism is the belief that concepts such as right and wrong, goodness and badness, or truth and falsehood are not definite and that they alter in different cultures and situations. It could be described as the cherry picking for faith. An example of this would be ignoring the rule of no contraception, for promiscuous reasons. An other common example would be the issue of sex before marriage. The Celtic monks had a huge sense of Divine Will that had to be obeyed. Saint Columbanus reminded us of this by saying by strict obedience shall the monk show his love of God. Many of these traits, that the monks found so admirable, have been lost in todays society. Monks believed that community was better than the individual, and that when we do something, it should be for the sake of the community, rather than for the sake of the individual themselves. The monks saw obedience as responding to Gods call. We can see a huge lack of obedience to God by looking at the large decline in vocations in recent years. In 2008, in Dublin, only three people were ordained into the priesthood. There are many reasons for this, a main possibility being the recent scandal the Church has been involved in in recent years. In 1968, 95% of Catholics went to mass. By 2004 this amount had dropped to a mere 50% (BBC Newsline). These figures support the view that as Christians, we no longer feel compelled to be obedient to God. This can relate back to what Pope Benedict described as The Culture of Relativism. Another debated issue is the importance of chastity and sexuality in our society today. Saint Columbanus said a monks chastity is indeed judged by his thoughts. He said that they were not only judged by sexual relations, but by the purity of the mind, and the sexual desires that they experienced. This view contrasts greatly to the view of society today. In our modern society, people are often sexually objectified. An estimated average of 75% of prime television shows include content of a sexual nature, and in soap operas it is estimated that extra-marital sex is referred to two out of three times every hour. This is because the television companys know that in todays society, sex sells. It is no longer thought of as a big deal, and there has been a massive increase in sexual promiscuity. This has led to a big increase in sexually transmitted diseases, which are becoming increasingly difficult to control. It also meant a big increase in the amount of unwanted pregnancies. Unlike monastic living which promoted the selfless giving of ones self to the community, we have adopted a hedonistic, narcissistic attitude. We have become our own lust. Michael Maher points out that the standards in Celtic monasteries are severe, particularly in the area of sexual morality. For many today, the idea of chastity is an outdated concept and is problematic for the future of the priesthood in the Catholic Church. This would lead me to believe that in regard to this aspect of monastic life, monastic spirituality could very easily be perceived as outdated in the 21st Century. Brigid of Kildare had a preferential option for the poor. She vowed to the king of Leinster, If I had all your wealth, I would take it and give it away to the poor, So Brigids monastery in Kildare, became known as the City of the poor. Aidan of Lindesfarm also expressed solidarity to the poor, when he gave away the kings gift of a horse to the first beggar he met saying Surely this son of a mare is not more important to you than that son of man. However, the Church didnt always share the same view. Leondardo Boff argues that the Church became an abstract speculation removed from the original spirit of the Gospel message, and out of touch with real life. The Church has been criticised for siding with the vested interest, and in its history has even been involved in colonisation and the removal of land from the peasantry, in its commitment to obeying the laws of the land. Richard Woods reminds us that justice and chastity were the main hinges of Celtic social action. This is another way, in that it could be said that monastic spirituality is an outdated concept in the 21st Century. Views that should be had today have slowly died off, and have left places worse off. However, Bishop Casadaliga reminds us that as long as there are poor people in the world, and as long as there is a God who cares for the poor, there will be a need for a theology of Liberation. The spirit of Liberation Theology is very much evident in Celtic Monasticism in many ways, from the care of the poor and the sinner, to the welcoming of the stranger. Hospitality was always extremely generous in the monasteries, and any stranger who came was very well looked after. In 2004, 19% of asylum seekers were allowed to find refuge in Britain, while 78% were turned away. The Celtic monks in their openness to all, especially the weakest turned no one away. This shows another way that Monastic Spirituality could be considered an outdated concept in 21st Century life. In conclusion, it would appear that Monastic Spirituality is in fact an outdated concept in 21st Century living, with our lackadaisical views on chastity and sexuality, and our selfish views on poverty, it seems that Monastic Spirituality has been lost, and I believe it would be in the Catholic Churches interest to try and retrieve some of this monastic spirit.
Saturday, October 26, 2019
Drug Testing is Not a Violation of Individual Rights Essay -- Drugs Ar
Every day companies lose millions of dollars due to employee drug use. Athletes break world records with gargantuan strength, but not on a fair scale. Drugs ruin the lives of users and cause injury to those who must work with users. Detection by officials is necessary to curb this problem. When does the safety for others violate the rights of drug users? Drug testing, whether in the workplace or on the athletic field, is not a violation of civil rights. "In 1988, the National Institute on Drug Abuse estimated that 12 percent of full-time employed Americans between the ages of 20 and 40 used an illicit drug" (Goldburg 62). Twenty percent of the 14.5 million Americans who use drugs are employed. This fact has convinced many that drug testing at the workplace should be mandatory (Goldburg 51). Sixty percent of the major corporations in America require drug testing as a condition of employment (Goldburg 50). Steven Mitchell Sack asserts that "Experts estimate that more than 50 percent of the major corporations in the United States now engage in drug and alcohol screening before hiring new employees; such tests are on the rise, particularly in high technology and security-conscious industries" (41). Because of such frequent testing, the number of applicants who test positive is down to under five percent (Sack 41). Not only do the companies pay the price for drug users, but so does the public. The public pays higher prices due to lost productivity from work-related accidents and job absenteeism caused by drug abuse (Goldburg 51). The average drug user is three times as late as fellow employees and has 2.5 times as many absences (Sack 141). A drug user is five times more likely to file a worker's compensation ... ...earche. July 1991:52. Goldburg, Raymond, ed. Taking Sides. Guilford, Connecticut: Dushkin, 1993. Huxford, Andrea. "What You Need to Know About Drug Testing in the Work Place." Netscape. http://www.charm.net/~trade/s/stein/index.html Levy, Leonard W., ed. Encyclopedia of the American Constitution. New York: Macmillan, 1992. O'Brien, David. "Rx for Disaster." Sun-Sentinel. 14 July 1991: 52-54. "Policy of Clarkson Construction Company." Pamphlet. No other information given. Preferred Alliance. "The Road to D.O.T Compliance" Netscape. http://www.preferredalliance.com/ Sack, Steven Mitchell. From Hiring to Firing. New York: Legal Strategies, 1995. Wornsnop, Richard L. "Athletes and Drugs." CQ Reasearcher. 26 July 1991: 513-519. Zigarelli, Michael A. Can They Do That? A Guide to Your Rights on the Job. New York: Lexington, 1994
Thursday, October 24, 2019
How Upholding Ethical Values Helps an Organisation
HOW UPHOLDING ETHICAL VALUES HELPS AN ORGANIZATION THAT USES INFORMATION SYSTEMS? INTRODUCTION In order to understand the role of ethical values and the related ethical codes of conduct with regard to information systems in organization performance, there is need to put the, whole affair in a broad context as to the rise of ethical issues and dilemmas in the management of systems for organizational performance and development.Information systems has been defined as ââ¬Å"a set of interrelated components that collect, process, store, retrieve and distribute data or/information in an organization referred to above facilitates decision making and control in an organizationâ⬠The data or information referred to above facilitates decision making and control in an organisation and hence being crucial to organizational management and performance.It can therefore be said that the system of managing the collection, processing, storage, retrieval and distribution of data and information is what is termed as Management Information Systems. Infact Management Information Systems is about the relationship between management and the operations of an organization. When you think about this assertion, three things stand out; How IT or information systems improves the management of an organization How IT or information systems helps in the improvement of organizational performance How IT contributes to organizational developmentThe fact of the matter is that the rapid growth of Information Technology and hence the use of information system has contributed significantly to organizational management, improvement in organizational performance and organizational development in general. The rapid advancement in IT has led to creation of INTERNET and the rise of the DIGITAL FIRM. While significant achievements in social progress have been recorded, at the same time, it has led to social costs for other users, and the rise of computer crimes.Infect the rapid advancement of IT and the attendant use of information systems has created ethical issues and this is due to the following; I. T changes the distribution of decision making rights, power and other resources. For example IT makes it possible for millions of people to download video files weakening the exclusive rights of movie studios to control distribution for their own profit. IT creates new opportunities to commit crimes. For example e-mail creates conditions for extensive ââ¬Å"Phishingâ⬠or online con games designed to defraud ordinary citizens.In this era if IT and the expansion of computer usage, ethical values for good management information system can be looked at in relation to the following ethical moral dimensions. Information rights and obligation ââ¬â this is about ourselves as human beings and organizations Property rights and obligation ââ¬â this is the protection of intellectual property rights Accountability and control ââ¬â this pertains to who will be held accountab le in case harm is done. Systems quality ââ¬â standards of data and systems quality.Quality of life ââ¬â this is in connection with in the preservation of values and culture WHAT IS ETHICS Ethics refers to the principle of right and wrong which people use to make choices to guide their behavior and actions in the operations for organizational performance It is necessary here to reflect on some key technological trends which have led to ethical issues in information systems; Computing power doubles every 18 months. Almost everything is computerized. The over dependence on computers us giving rise to errors.As computer usage increases its use if being abused Rapidly declining data storage costs. Modern computer techniques have led to the creation of multiple databases. Softwareââ¬â¢s have become cheap and this led to some people to store phonographic material. Data making advances ââ¬â the use of high speed search engines has led to things like harking. It has led to va luated access to information and hence interfering with peopleââ¬â¢s privacy and the confidentiality of organizational information and data is at stake. Advances in networking including the INTERNET ââ¬â This has led to increased computer crime.Thus, as we witness increased technological advancement and the increased use of information systems, concern must be put on the attendant rise of computer crime and other ethical issues, ethical concerns and dilemmas in this era of globalization. Therefore organizations using information systems must concern themselves with the need to put in place ethical codes of conduct and enforce them with emphasis on inculcating into the minds of their employees the use of ethical values in their day to day work for the proposer management of their organizations and managementHOW THE USE OF ETHICAL VALUES CAN HELP AN ORGANISATION WHICH IS USING INFORMATION SYSTEMS Upholding ethical values in an organization using information systems is of benefi t to both within and outside stakeholders. That is To outside stakeholders, the organization gives assurance to its clients of security and confidentiality of their data. Hence the integrity of the organization is reaffirmed. Ethical values are used to assure people of fair and free judgment thus transparency in operation. Ethical values emphasize law and order which affect the behavior of employees in a desired direction.For example workers of an ethical upright organization would not spend working time moonlighting since they are aware of illegality involved in using organization resources for private work. Ethics controls dilemmas. For example it is not certain if software fits in intellectual property law since it is a code created by mathematical texts (Severson 1997 p. 33). Hence in such incidences the law would work best with morality. Ethics is used for consistent decision making at all levels of management in the organization because everyone would be aware of what is accep ted or not.For example someone from an ethically upright organization was asked to steal funds using the electronic fund transfer would immediately say no because he or she would know is wrong without putting too much thought on the benefits of stealing. Through upholding ethical values, trust among employees is established since they are assured of confidentiality. This in turn brings a sense of belonging and commitment to the organization. By ensuring ethical values, the security is made certain since the organization ensures that the hacking is illegal and punishable especially in incidences of uncertainty.Fair presentation ensures honesty and fairness in the market to avoid law suits despite the pressure to succeed. This encourages whistle blowing in order to avoid negative publicity that may tarnish the image of the organization in the public eye. Forâ⬠example it is unethical for an organization to bribe a worker from a competitor company to be their informer on the compe titorââ¬â¢s plans. Ethical values act as a driving force to achieving organization goals and objectives thus increasing productivity.That is ethics provides basic guidelines on which behavior is more likely to achieve the best results in the wrong run instead of mixing wrong and right. An organization upholding ethical values controls misuse of organization resources. For example if the organization considers download if internet material like movies, music for personal gain as un ethical, then its workers may not do that and this would minimize wastage of internet data. Upholding ethical values would create a conducive working environment which would create team work and sense of belonging for the workers.This reduces chances of corruption and malice as everyone would look out for each other from bottom to top and top to bottom. This also reduces supervision of workers thus providing opportunities for innovation. For example in an ethically upright organization, the manager may enjoy leave away from work without worrying about decline of profits in his absence. REFERENCES C. A Raiborn&D. PayneCorporate codes of conduct: A collective conscience and continuum. Journal of Business ethics. 9:879-889, 1990.
Wednesday, October 23, 2019
Dickens uses language Essay
When Mrs Gradgrind passes away in chapter nine, Dickens uses language to create sadness. Victorians loved sadness and tragedy in books and the portrayal of her death is done very emotionally. She is firstly described in the chapter as ââ¬Å"helplessâ⬠and ââ¬Å"feebleâ⬠to which the reader empathises with her. All people hate to see people they love and cherish grow old and weak and Dickens is brilliant in displaying the image of this. ââ¬Å"The poor lady was nearer truth then she ever had beenâ⬠This shows how Dickens disliked the utilitarian system, stating that Mrs Gradgrindââ¬â¢s nearest point of truth was on her death bed. As well as showing Dickensââ¬â¢s view, it also saddens the reader to know how close to death she is. On being told that ââ¬Å"Lady Bounderbyâ⬠had arrived, she retorted that ââ¬Å"she had never called Bounderby by that name since he married Louisaâ⬠and that her choice of name for him was ââ¬Å"Jâ⬠. This will take the reader back to when she had no idea what to call him, and the memory is a nice one which again makes it sadder that she is dying. It also shows that she has not changed and is still the woman she used to be. She seems to ââ¬Å"have no pulseâ⬠, but when Louisa kisses her hand, she can see ââ¬Å"a thin thread of lifeâ⬠left in her. This description is again emotional as it shows how little life there is left in Mrs Gradgrind. Within the conversation between Louisa and her mother, Mrs Gradgrind often goes very ââ¬Å"silentâ⬠for periods of time and has an ââ¬Å"awful lull on her face, like one who was floating away on some great waterâ⬠and ââ¬Å"content to be carried down the streamâ⬠. This clever piece of descriptions meaning is that Mrs Gradgrind is slowly allowing herself to be carried into the ââ¬Å"abyssâ⬠of death. But Louisa ââ¬Å"recalls herâ⬠to ask what it was she wanted to speak to her about. The use of this river terminology is used again as Louisa again tries to stop her mother from ââ¬Å"floating awayâ⬠. Mrs Gradgrind is troubled because of what Louisa has not learned. She has learnt all the ââ¬Å"ologiesâ⬠from ââ¬Å"day until nightâ⬠but there is ââ¬Å"something that her father missed,â⬠She asked Louisa for a pen but ââ¬Å"even the power of relentlessness had goneâ⬠. Even so, she ââ¬Å"fancied that her request had been complied with and that the pen she could not have was held in her handâ⬠. From this she began to ââ¬Å"trace upon her wrappersâ⬠. It is very sad to see how Mrs Gradgrind is finally seeing the truth and wants Louisa too to see it but she cannot tell her and ââ¬Å"the light that had always been so feeble and dim behind the weak transparency, went outâ⬠The figurative language used to describe both her weakness and death creates a solemn, melancholy surrounding and although she was never made to be a character the reader was so fond of, it is still saddening that she has passed away. It ends with a quote of religious terminology from the Psalm, Mrs Gradgrind ââ¬Å"emerged from the shadow in which man walketh and disquieteth himself in vainâ⬠. This quote has a definite platonic reference to it as in Platoââ¬â¢s analogy of the cave, the prisoners who have seen shadows all their lives (which symbolise the visual world) needed to escape from the illusion created by their senses and find the truth. Throughout this section of the book, Mrs Gradgrind is said to be ââ¬Å"closer to the truth then ever beforeâ⬠and ââ¬Å"emerged from the shadowâ⬠so the Platonic reference is defiantly there. Mrs Sparsit resented Louisa from the moment she accepted the proposal from Mr Bounderby. It had been her plan all along to marry Mr Bounderby but this had been taken from her and her envy towards Louisa was immense. In chapter ten, Mrs Sparsitââ¬â¢s envy and grief are shown to be getting out of control and she, in her mind ââ¬Å"erects a mighty staircaseâ⬠that she believes Louisa to be on. At the bottom is a ââ¬Å"dark pit of shame and ruinâ⬠and ââ¬Å"down those stairs, from day to day and hour to hour, she saw Louisa comingâ⬠. Her physiological instability can be seen as she becomes obsessed with this ides, ââ¬Å"it became the business of Mrs Sparsitââ¬â¢s life, to look up at her staircase, and to watch Louisa coming downâ⬠. If Louisa had once turned back, ââ¬Å"it might have been the death of Mrs Sparsit in spleen and griefâ⬠. Mr Harthouse was a big part of this scheme, as he seemed to be ââ¬Å"wooingâ⬠Louisa and the more time she spent with him, the closer she got to the bottom. ââ¬Å"Mrs Sparsit had no intension of interrupting the descentâ⬠and was ââ¬Å"eager to see it accomplishedâ⬠. ââ¬Å"She kept her wary gaze upon the stairs, and seldom so much as darkly shook her light mitten at the figure coming down. This scene does not bring sadness to the reader, but instead a certain amount of empathy to Louisa. She seems to be in the crossfire of everyone yet she is one of the most innocent of all. As she has rarely experienced emotions due to her ââ¬Å"ologyâ⬠filled bring up, she does not know how to react to Mr Harthouse who except in kindness as she believes he is being kind and honest to her. Yet his plan is to seduce her, and this is not out of love or passion, but to give him a challenge to fulfil. Mrs Sparsit wants her to fall into a pit of ââ¬Å"shame and ruinâ⬠out of her own jealousy yet again, Louisa has no knowledge of this and has done nothing wrong to provoke it. There is a definite repetition throughout the chapter of Louisaââ¬â¢s ââ¬Å"downfallâ⬠from the top to the bottom of the stairs which shows that, although patient, Mrs Sparsit is in no way stable and is becoming more and more addicted to this allegorical image in her mind. She watches Louisa like a hawk, waiting for her to make a mistake and get ââ¬Å"nearer and nearer to the bottomâ⬠. In chapter twelve, Louisa goes home to seek her father. The chapter is bares huge turning points in the book as it marks the spark of emotion ignite in Louisa and Mr Gradgrind see the error of his system. The storm outside creates a pathetic fallacy with the mood inside the room. Louisa is described as ââ¬Å"dishevelledâ⬠, ââ¬Å"defiantâ⬠and ââ¬Å"despairingâ⬠which is a shock as she has never had such vast emotive descriptions until then in the book. She first states to her father that ââ¬Å"he has trained her from the cradle,â⬠It is sad to see that she uses the word trained instead of loved or cherished as it makes her sound more like a dog then a daughter to him. She then bursts out with ââ¬Å"I curse the hour in which I was born to such a destinyâ⬠. Her emotions have been unleashed and she is now angry, in despair and confused of what to do. She is dishevelled and has returned home to question her father on her life and its meaning. This is not sad for the reader, but it is very traumatising for Louisa which again creates empathy for her as she has finally realised the error in how she has been brought up. She asks him ââ¬Å"Where are the graces of my soul? Where are the sentiments of my heart? What have you done O father, what have you done with the garden that should have bloomed once?â⬠This metaphoric language shows her outburst of imagination and her exercise of ââ¬Å"fancyâ⬠. She is asking him where is the love and emotion she does not have, and what he has done to stop her ââ¬Å"strive against every natural prompting that has arisen in her heartâ⬠. Mr Gradgrind is ââ¬Å"so unpreparedâ⬠that he has difficulty answering and when he does, it is only to say ââ¬Å"Yes, Louisaâ⬠. She goes on to say that she does not ââ¬Å"reproachâ⬠him, as ââ¬Å"what he has never nurtured in her, he has never nurtured in himselfâ⬠. This creates a lot of respect and empathy for her as she is not condemning her father after all the years of no emotion and too much learning. It can be seen that this strive to teach him his errors is making an effect as he ââ¬Å"bows his head upon his hand and groans aloudâ⬠and calls her ââ¬Å"poor childâ⬠, realising the mistakes he has made. She asks him whether he would have ââ¬Å"doomed herâ⬠to a life of loneliness or ââ¬Å"robbed herâ⬠of how she should have been had he nurtured her differently if he could see how she would turn out. She then states that if he had ignored and hated her, how better off she might have been as she would have been ââ¬Å"freeâ⬠. She has been won over to the world of imagination and fancy. Throughout the chapter, he moves to support her as she is letting herself out and he actually begins to give her attention and love as a good father should. It is ironic that his child who he has taught his system to is the child who shows how insensible it really is. To conclude, Dickens uses language and dramatic disasters to create sadness throughout the second book. In 1854, the time at which the book was written, people loved romantic tragedy and trauma which the second book has with both Rachel and Stephan, and Mr Harthouse and Louisa. The death of Mrs Gradgrind is another tragedy which Dickens portrays well and is very emotional. He uses the metaphor of life as a river in which we all just drift down until the end and these uses of language as well as others he uses throughout the book are methods which Dickens uses to sadden the reader. The final scene in which Louisa lets out her emotions upon her father, condemning the day she was born and questioning his motives which lead her to be so dispassionate.
Tuesday, October 22, 2019
Bargaining Power of Customers Essay Example
Bargaining Power of Customers Essay Example Bargaining Power of Customers Essay Bargaining Power of Customers Essay Bargaining Powers of Customers Portersââ¬â¢ competitive factors theory is a framework for industry analysis and corporate strategy development. It draws an overview picture that industry rivalry is affected by five main forces, which are bargaining powers of customers, bargaining powers of suppliers, threat of new entrant and threats of substitute products. Relating Portersââ¬â¢ thesis and the topic of managing customers, element named bargaining powers of customers, which can be briefly understood as the ability of customers putting to put firm under pressure, is the most important.To be more details, customers who finally consume products has bargaining power refer to the potential of buyers to bargain down the prices charged by the firms in the industry or to increase the firms cost in the industry by demanding better quality and service of product. Strong customers can extract profits out of an industry by lowering the prices and increasing the costs. (Porter, 2008) However , in the 21st century economic context, customers do not only want low price but they also desire to bargain on other aspects such as delivery, supports and performance.Firgure 1: Portersââ¬â¢ Five Competitive Factors Applying Portersââ¬â¢ model to Microsoft, as a company provide software, Microsoftââ¬â¢s customers always demand convenience package of product with affordable price, provision of products, technical supports, productsââ¬â¢ performance also efficiency, especially for the group of customers are business as well as enterprises, which can considered as strong customers having direct influence to the company (may be stock price on the market).As is known, human beings want is unlimited so it is easy to understand that customer can bargain on price and quickly delivery at the same time due to the century of technology also faster and faster pace of life. In addition, some customers totally concentrate on requirements of productsââ¬â¢ quality and effectiveness in order to minimise the repeating operating expense. Unsatisfactory customers can boycott Microsoft, public bad feedbacks resulting in the customer loss, being defeated by competitors.Microsoft understand the importance of customers so it has provided many programmes with aim to fulfil customersââ¬â¢ needs and make a good deal with them. Customer and Partner Experience (CPE) is one of the most successful customers supporting program of Microsoft. Every year, this team conduct a survey world wide, namely Global Research survey, so as to update customersââ¬â¢ taste as well as expectation. Aiming at raising customersââ¬â¢ opinions, CPE team drives all account managers combining with sales roles to request customers fill out a form.Basing on these examinations, Microsoft sum up a net satisfaction points and put them as goals to improve in the next year. At last but not least, understanding the need of customers on immediately communicate with company, Microsoft have made many direct connection ways available such as hotline (Australian hotline is 13 20 58), social media (Facebook, Twitter), particular email addresses for each different product and Microsoft Connect. With a wide range of instantly communicate, customers can easily get support from Microsoft and their problems can be quickly solved.
Monday, October 21, 2019
American Dental Association Essays
American Dental Association Essays American Dental Association Essay American Dental Association Essay Attendees: 1) Dr. Ghanim Al Mannai ,Consultant, Asst. Chairman 2) Dr. Abdul HakkimAl Mandaei, Cinsultant, Wakra Dental In charge 3) Dr. Mazin Askar, Sr. Consultant, Head of Section , Endodontic Restorative Dentistry 4) Dr. Kheralla A/ Rahim, Sr. Consultant, Head of Section, Proshodontics 5) Dr. Najat Al Hashemi, Sr. Consultant, Head of Section, Orthodontics 6) Dr. Ghada Abu Shawish, Consultant, A/Head of Periodontics 7) Dr. Banoo Ilkhan, Consultant, Prosthodontics(AWH). 8) Dr. Mutaz, Sr. consultant, Endodontic Restorative Dentistry(AWH) 9) Dr. Ali Khan,Specilaist, Orthodontics(AWH) 10) Dr. Abullah Ali, Specialist, Orthodontics(AWH) 11) Dr. Imanuel Symendosis, Consultant, PEriodontics (AWH) 12) Dr. Lamees Al Faridi, Clinical Associate(AWH) 13) MR. Dental Laboratory( AWH) 14) MR. 15) Ms. Yolenda, Nurse In-Charge, Dentistry 16) Mrâ⬠¦.. Dental Laboratory( AWH) In the absence of Dr. Henno Rainer Miethke( Chairman,Dept.of Dentistry) Dr Ghanim Al Mannai had led an extraordinary meeting for Al- Wakra Dental Dept. Dr Abdul Hakim, Al Wakra in charge briefed the problems relating to the delayment of the opening of Al Wakra Dental Section. The main initiative of this meeting was to give the list of required equipments to the concerned head of sections of dentistry. Dr Ghanim suggested that, a report of those equipments which are not compatible with the required specifications for all concerned sections should be made. Since the lab equipments are inadequate, the relevant staff would have to work in our dental laboratory and their transportation should be prearranged. Dr Abdul Hakim revealed that sterilization Department would function immediately after a week whereas pedodonitcs was already set up. Dr Ghanim and Dr Abdul Hakim assigned each head of sections(Al Wakra) should coordinate with concerned head sections of dentistry to understand what procedure should be done to obtain all relevant information for the requirement of equipments for different sections. The Head of Sections of Dentistry can support them, by providing required information and supply spare equipments for Al Wakra Dentistry Department. Dr Ghanim informed everybody, regarding the involvement and approval of Mr. Maqsood Ibrahim (A/Executive Director) as . Finally Dr Ghanim suggested Dr. Abdul Hakim to provide the list of equipments that are required for Al- Wakra dental section to the Nursing incharge.
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